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Aiming to Expand 바카라보라 Value by Converting to a Digital Platform LOTTE Chemical Constructs Online Sales Management System ‘LOCHEM Portal’
2023.02.02
Aiming to Expand 바카라보라 Value by Converting to a Digital Platform LOTTE Chemical Constructs Online Sales Management System ‘LOCHEM Portal’
■ Official opening of online sales platform for polymer product client companies... Developed ‘LOCHEM Portal’ by securing big data and advancing system by implementing the online/mobile 바카라보라 service ‘MaaS’ in ‘20
■ Used by about 1,2000 client companies… Configured real-time sales environment based on mobile such as product orders, deliveries, 바카라보라 response, etc. and leading online transformation of petrochemical sales activities that are mainly offline and reinforcing 바카라보라 services
■ Basic Materials President Hwang Jin-goo, "We will expand distinguished 바카라보라 platforms that integrate IT technologies and big data to strengthen business competitiveness and enhance 바카라보라 value"
■ Used by about 1,2000 client companies… Configured real-time sales environment based on mobile such as product orders, deliveries, 바카라보라 response, etc. and leading online transformation of petrochemical sales activities that are mainly offline and reinforcing 바카라보라 services
■ Basic Materials President Hwang Jin-goo, "We will expand distinguished 바카라보라 platforms that integrate IT technologies and big data to strengthen business competitiveness and enhance 바카라보라 value"
LOTTE Chemical announced the official opening of the digital 바카라보라 relations management (CRM) system ‘LOCHEM Portal’ for polymer product clients.
By breaking away from the sales method of the petrochemical industry mainly based on wired/face-to-face contact and implementing and operating an online/contact-free/real-time system, this strategy aims at allowing clients to quickly and conveniently gain access to the products and services of 바카라보라 Chemical.
The newly developed ‘LOCHEM Portal’ is an online sales system that further developed the online/mobile-based 바카라보라 service platform ‘MaaS (Material as a Service)’ that LOTTE Chemical introduced in November 2020. Based on big data and 바카라보라/employee feedback accumulated by operating ‘MaaS’ for two years, areas of improvements and suggestions were found and the ‘LOCHEM Portal’ was completed through system development and tests.
‘LOCHEM Portal’ is highlighted by configuring an integrated sales environment based on mobile devices by expanding the ‘MaaS’ functions that provide functions such as product search, order status, and real-time transportation information. 바카라보라s can place orders directly using the application, and sales agents can check product shipments, delivery information, transportation vehicle assignment, etc. in real-time. The offline ordering method that usually required phone calls and e-mails with sales staff were transformed to an online platform, making it possible to handle orders conveniently and quickly anytime.
바카라보라 support functions were also reinforced. Communication functions were improved so that when a 바카라보라 requests improvements to the portal, the sales staff can check it in real-time and connect directly to the tech center that is in charge of the product right away to solve the issue promptly.
It is also expected to help contribute to improving the work efficiency of the transportation company. It has become easier to dispatch vehicles and manage drivers through a faster and more optimized user environment compared to the past, and it is also possible to share and smoothly communicate delivery status, etc. in real-time for both 바카라보라s and sales agents.
The ‘LOCHEM Portal’ currently provides services to about 1,200 client companies that purchase PE (polyethylene) and PP (polypropylene), and plans are to gradually expand the scope of 바카라보라s using the service in the future.
By breaking away from the sales method of the petrochemical industry mainly based on wired/face-to-face contact and implementing and operating an online/contact-free/real-time system, this strategy aims at allowing clients to quickly and conveniently gain access to the products and services of 바카라보라 Chemical.
The newly developed ‘LOCHEM Portal’ is an online sales system that further developed the online/mobile-based 바카라보라 service platform ‘MaaS (Material as a Service)’ that LOTTE Chemical introduced in November 2020. Based on big data and 바카라보라/employee feedback accumulated by operating ‘MaaS’ for two years, areas of improvements and suggestions were found and the ‘LOCHEM Portal’ was completed through system development and tests.
‘LOCHEM Portal’ is highlighted by configuring an integrated sales environment based on mobile devices by expanding the ‘MaaS’ functions that provide functions such as product search, order status, and real-time transportation information. 바카라보라s can place orders directly using the application, and sales agents can check product shipments, delivery information, transportation vehicle assignment, etc. in real-time. The offline ordering method that usually required phone calls and e-mails with sales staff were transformed to an online platform, making it possible to handle orders conveniently and quickly anytime.
바카라보라 support functions were also reinforced. Communication functions were improved so that when a 바카라보라 requests improvements to the portal, the sales staff can check it in real-time and connect directly to the tech center that is in charge of the product right away to solve the issue promptly.
It is also expected to help contribute to improving the work efficiency of the transportation company. It has become easier to dispatch vehicles and manage drivers through a faster and more optimized user environment compared to the past, and it is also possible to share and smoothly communicate delivery status, etc. in real-time for both 바카라보라s and sales agents.
The ‘LOCHEM Portal’ currently provides services to about 1,200 client companies that purchase PE (polyethylene) and PP (polypropylene), and plans are to gradually expand the scope of 바카라보라s using the service in the future.
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